Customers say this cream-to-milk cleanser transforms beautifully on the skin. Many praise its gentle yet effective cleansing action, noting how it removes makeup and daily impurities while leaving skin feeling soft and hydrated. The creamy texture turns milky when mixed with water, and users particularly appreciate that it doesn't leave skin feeling tight or stripped. While most find it deeply moisturizing, a few mention it wasn't hydrating enough for their very dry skin.