Customers say this cleanser leaves skin feeling hydrated and soft after use. Many reviews mention its gentle, non-stripping formula that effectively cleanses without causing dryness. While most find it perfect for their daily routine, some note it works best as part of a double-cleanse system. The texture receives mixed feedback - several appreciate its lightweight feel, though others mention it doesn't foam much. Most users report clean, refreshed skin, though a few with very dry skin found it wasn't hydrating enough for their needs.